Easy Steps to Cancel NordVPN and Get a Refund in 2020

While NordVPN is an excellent VPN with impressive features, it might not suit everyone. Fortunately, it offers money-back where you can get your full refund if you request before 30 days elapse. The process is super easy, and you will not face any issues.

We signed for the monthly plan to find the simplest and easiest way to get your money back. This article will show you how to cancel your NordVPN subscription and get a full refund, best alternatives, and more.

A quick summary of how to ask for a request

  1. Sign in to your NordVPN account
  2. Go to the dashboard and click ‘Cancel automatic payments’
  3. Contact customer service to cancel the account and ask for a refund.
  4. Wait for confirmation

Why are you closing your NordVPN?

Are you overwhelmed by the monthly plan? NordVPN offers 3 main plans, with the monthly plan on the higher side at $9.20 per month. The 2-year plan offers great value for your money at only $2.86 per month. If you are subscribed to the monthly plan, you can easily switch to the 2-year plan to get a discount of up to 68%.

Alternatively, you can choose Surfshark as it is also affordable. It is a reputable provider offering secure connections, decent speeds, a 30-day money-guarantee, and other premium features.

If you are looking for a faster speed, ExpressVPN is a worthy substitute. It comes with advanced security features, lightning-fast speeds, unlimited bandwidth, P2P optimized servers, and much more. Just like NordVPN, you can test its services with the 30-days money-back guarantee.

Step-by-step-guide on how to cancel your NordVPN account

NordVPN does not offer a free trial like some VPNs on the market. However, this should not put you off as the provider offers a 30-days money-back guarantee. If you cancel your subscription before the 30 days elapse, you will be given back your money.

Step 1: Log in to your account

Go to the official Nordvpn website and enter your sign-in credentials. Remember, you can only do this on the website and not the app.

Log In To Your Account
Log In To Your Account

Step 2: Cancel automatic payments

Head to the dashboard and tap on the button next to ‘Change plan’ and click the ‘Cancel automatic payments’

Cancel Automatic Payments
Cancel Automatic Payments

Step 3: Confirm cancellation

Select confirm on the pop-up window that will appear to ‘Confirm cancellation’ and then ‘close’.

Confirm Cancellation
Confirm Cancellation

Step 4: Contact customer support

After canceling automatic payments, you should contact the customer support to cancel your subscription and ask for a refund. Go to the ‘contact us’ page and choose either live chat or email. Either way, you will get a response.

Contact Customer Support
Contact Customer Support

I have closed my NordVPN account – What next?

If NordVPN does not meet your needs, it does not mean you stop using VPNs and risk your online security and privacy. You should start looking for the best VPN for you to stay protected from cyber threats.

Besides safeguarding your security and privacy, a VPN will also help you access geo-blocked content and services. In addition, it is the best way to torrent securely and anonymously. In the next section, we will look at other options you can use besides NordVPN.

Best alternatives to NordVPN

ExpressVPN – Advanced security and Blazing-fast Speeds

ExpressVPN – Advanced Security And Blazing Fast Speeds
ExpressVPN – Advanced Security And Blazing Fast Speeds

ExpressVPN Key features

  • 3,000 servers in 93 countries
  • Automatic kill switch
  • 30-days money-back guarantee
  • Unlimited bandwidth and data
  • DNS/IPv6 leak protection

ExpressVPN is an excellent alternative to NordVPN for lightning-fast speed. It is one of the fastest VPNs available and has impressive unblocking capabilities.

While it has a smaller server network than NordVPN, it has a more prominent coverage in more than 94 countries. We were able to unblock many streaming sites such as Amazon Prime Video, Hulu, Netflix, etc. The servers offer fast-connections to stream videos in high-quality.

It maintains your security and privacy with several high-level security protocols. There is also DNS/IPv6 leak protection, automatic kill switch, AES 256-bit encryption, and perfect forward secrecy. The Split tunneling feature will allow you to encrypt part of your data and leave the rest of the traffic on the regular connection.

ExpressVPN is compatible with Tor for additional privacy. You will be pleased to know that it supports Tor Over VPN instead of the reverse.

Many of its servers allow P2P sharing and offer unlimited bandwidth so you can torrent securely and uninterrupted. It works well with torrenting clients such as Vuze, uTorrent, and BitTorrent. Since the provider does not keep logs and is based in a privacy-friendly country, your torrenting activities will remain completely anonymous.  


  • Fast-speeds across all servers
  • Robust security and privacy measures
  • Unblocks all streaming sites


  • Connections drop occasionally

Surfshark – Budget-friendly Alternative

Surfshark Budget Friendly Alternative
Surfshark Budget Friendly Alternative

Surfshark Key features

  • 1,700 servers in 63 countries
  • Unlimited devices, bandwidth, and data
  • 30-days money-back guarantee
  • 24/7 live chat
  • NoBorder feature

If you are canceling your NordVPN subscription because it is expensive, you can choose Surfshark. It is a great choice for a bigger household as it allows unlimited simultaneous connections on a single account.

The VPN operates more than 1,700 servers in 63 countries, which is a bigger coverage than NordVPN. It unblocks BBC iPlayer, Netflix, Hulu, HBO Go, ESPN, etc. We tested some of the servers and got decent speeds to stream buffer-free.

If you live in a country with massive digital surveillance and censorship like the UAE, the camouflage mode will come in handy. It works as the obfuscation feature to obscure your VPN activity and make it look like regular traffic.

Surfshark has a transparent privacy policy and does not keep any identifiable information. Moreover, the provider is based in British Virgin Island, a privacy-friendly country. It does not offer a free trial, but you can enjoy the full services with the 30-days money-back guarantee. 

Final Words

NordVPN is an influential and highly-regarded VPN in the industry. Even with its latest discounts, it might not meet everyone’s needs. Fortunately, it is effortless to close your account and ask for a refund. We have shown you how to cancel your account get your money back. ExpressVPN is the best alternative to NordVPN as it offers lightning-fast speeds and incredible unblocking capabilities.

Dhananjay Goel is the Co-founder and CTO of BestPrivacyVPN. Dhananjay is passionate about online privacy and security.

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